Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Vidrana ("Company", "we", "us", or "our") collects, uses, and protects your personal data when you use our data services ("Services").

We are committed to protecting your privacy and processing your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Vidrana is the data controller responsible for your personal data. We are based in the United Kingdom.

2. Data We Collect

Personal Data

We may collect the following:

Email address
Name (if provided)
Billing/contact details (if applicable)
Any information you provide when contacting us

Usage Data

This may include:

IP address
Browser type and version
Pages visited and time spent
Device information

Compliance Data

Where required, we may collect additional information to comply with legal or regulatory obligations, including identity verification (KYC) information if we reasonably suspect fraud or illicit activity.

3. How We Use Your Data

We use your data to:

Provide and maintain our Services
Communicate with you
Improve and analyze our Services
Ensure security and prevent fraud
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

Contract (to provide Services)
Legitimate interests (to improve and secure Services)
Legal obligation (compliance with laws)
Consent (where required)

5. Data Sharing

We may share your data with:

Service providers (e.g., hosting, analytics)
Professional advisors
Authorities where required by law

We do not sell your personal data.

6. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain personal data only as long as necessary for the purposes described, including legal and compliance obligations.

8. Cookies

We may use cookies and similar technologies to improve user experience and analyze usage. You can control cookies through your browser settings.

9. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

11. Children

Our Services are not intended for individuals under 18, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

Email: data@vidrana.com